SHIPPING
Shipping Locations
North Brother Fitness currently ships Australia-wide.
At this time we do not offer international shipping.
Processing Time
All orders are processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed the next business day.
During busy periods such as apparel launches, competitions or holidays, processing times may be slightly longer.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and order size.
From time to time we may offer promotional or free shipping offers.
Delivery Time
Once your order has been shipped, typical delivery times are:
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NSW: 2–4 business days
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Other Australian states: 3–7 business days
Delivery times may vary depending on your location and postal services.
Local Pickup
Local pickup may be available from North Brother Fitness.
If this option is selected at checkout, you will receive an email once your order is ready to collect.
Please wait for this notification before coming to the gym to pick up your order.
Lost or Delayed Parcels
Once an order has been shipped, delivery is handled by the shipping provider.
If your parcel is significantly delayed or appears lost, please contact:
We will assist in resolving the issue with the courier where possible.
Incorrect Address
Please ensure your shipping address is correct when placing your order.
North Brother Fitness cannot be responsible for parcels delivered to an incorrect address provided at checkout.